OUR SERVICES
Replacements
Over time, the fabric of an automatic pool cover will naturally show signs of wear due to exposure to environmental elements. On average, the fabric lasts about 7 years, though this can vary based on factors like pool water chemistry, chemical buildup, sunlight exposure, and other outdoor conditions.
If you've noticed your cover's fabric becoming stiff, brittle, or developing cracks in certain areas, it's time for a replacement.
Contact us today for a free assessment and pricing details on replacing the fabric for your automatic pool cover.
Installations
New Pool Construction
We will work closely with you and your pool builder to create the ideal design for your new pool. From choosing fabric colors to selecting track style, our fully customizable ASTM-rated automatic safety covers can be tailored to perfectly complement the style and aesthetic of your indoor or outdoor space.
Existing Inground Pool
For existing pools, we install deck-mounted tracks to guide the automatic pool cover. The mechanism can be positioned on top of the deck or recessed beneath it, depending on what your pool's construction allows.
Auto Cover Options:
Under Guide System: Under guide systems are discreetly embedded into the pool wall or attached to the underside of the coping on rectangular pools, making the tracks nearly invisible. These under guide setups are installed during new pool construction or require a full renovation of the existing pool deck. For the most seamless integration, the tracks can be fully encapsulated directly within the pool wall.
Recessed Guide System: Recessed guide systems are ideal for covering most freeform pool shapes. The tracks are integrated into the deck during new pool construction or as part of an existing pool renovation. The mechanism can be housed beneath a flush-mounted aluminum lid for a seamless look, or surface-mounted on the deck of an existing pool.
Top Guide System: Both existing pools and freeform pools can be equipped with top guide systems. The tracks are mounted directly onto the existing pool deck without altering its original structure. The drive mechanism can be recessed below the deck when construction permits, or housed in a bench-style enclosure placed on top of the deck.
Service Plans
Ongoing maintenance is required on your automatic pool cover system to uphold the manufacturer warranty. We offer multiple service plan options to keep your auto cover running smoothly throughout the year:
One-Time Services:
Basic:
Full System Inspection
Box and Track Cleaning
Clutch Adjustment and Hardware Tightening
Scheduling Based on Seasonal Demand
30-Day Warranty
Does NOT Include Parts, Cover Cleaning/UV Application, or Non-Working Cover Service
Deluxe:
Includes Basic Plan
Replacement of Worn Ropes, Pulleys and Guide Feeds
Scheduling Within 7-10 Business Days
60-Day Warranty
Recurring Services:
Deluxe+:
Includes Deluxe Plan
20% Discount on Additional Parts Needed
Non-Working Cover Response Within 3 Business Days
Scheduling Within 7-10 Business Days
90-Day Warranty
Plan Conveniently Auto-Renews Annually
Premier:
Includes Deluxe+ Plan
Fabric Cleaning and UV Protectant Application
Discount on Replacement Fabrics
Priority Scheduling
Extended Warranty
Plan Conveniently Auto-Renews Annually
Emergency Weekend Service
Our experienced service team is prepared to respond to urgent cover system issues including:
Cover not opening and/or closing properly
Cover will not open or close
Motor making unusual noises
Cover fabric with a hole or tear that is less than 4”
Includes 1 hour of service
New Pool Construction
We will work with you and your pool builder to determine the best possible design for your new pool construction. From fabric colors to tracks, our ASTM-rated automatic safety covers are fully customizable to match the style and design of your outdoor or indoor space.
Existing Inground Pool
Existing pools can be covered using deck-mounted tracks to guide the automatic pool cover. The mechanism can either be housed on top of the deck or recessed below the deck if the construction allows for it.
Auto Cover Options
Under Guide System: Under Guide systems are embedded in the pool wall or mounted to the bottom side of rectangular pools’ coping, allowing the tracks to remain virtually unnoticed. Undertracks are installed during the construction of your pool or require the existing pool area to be completely renovated. For an even more integrated look, the track can be built directly into the pool wall using track encapsulation.
Recessed Guide System: Recessed Guide systems can be used to cover most freeform pool shapes. The cover’s tracks are built into the deck area during the pool construction or an existing pool renovation. The cover’s drive system can be installed under an aluminum lid that is flush with the deck or mounted to the surface of the deck of an existing pool.
Top Guide System: Existing pools and freeform pools can be covered using Top Guide systems to guide the automatic pool cover. The cover’s tracks are mounted directly to the pool deck with no need to disturb the pool deck’s original construction. The cover’s drive system can either be recessed below the deck if construction allows or in a housing bench that is mounted on top of the pool deck.
OUR SERVICES
-
We install automatic pool covers on both new construction and existing pools. Utilizing under guide, recessed guide, and top guide systems, we are able to adapt to all pool designs.
Credit Card Policy
We would like to inform you that we do require a valid Credit Card prior to the scheduling of a service order. The cardnumber will be on file for payment if there is an invoice generated. We will mail or email you a detailed invoice, outlining the service performed, and you may choose to pay with a check, cash, or credit card; Visa, Discover, MasterCard, and American Express.
*Please note: If the balance is not paid, the credit card will be charged after 5 days for Replacement Cover Installations. Returned checks as well as accounts sent to collections are subject to a $20.00 fee and chargebacks are subject to a $35.00 fee.
-
Automatic pool cover fabric will show some signs of wear because of being exposed to environmental elements over time. On average, an automatic pool covers fabric will last 7 years depending on pool water and chemical buildup, UV exposure, and other environmental elements. If you notice that your fabric is getting stiff, brittle, or cracked in some areas, call us today for your Free replacement quote.
Our highly-skilled service teams carry hundreds of manufacturer-specific parts in the trucks and can accurately assess the issue in one trip.
Stone Lid Policy
PennCovers strongly recommends that you have the stones over the cover vault removed prior to our arrival. If PennCovers needs to remove said lids, we do not assume any liability if the stones are chipped, cracked, or damaged in any way. If a third technician is required to help in the removal, you will be billed for that technician ($195 per hour) for the entirety of the service. Please note some stones are simply too big to be removed, those stones MUST be removed before our arrival.
-
Ongoing maintenance is required on your automatic pool cover system to uphold the manufacturer warranty. We offer multiple service plan options to keep your auto cover running smoothly throughout the year:
ONE-TIME SERVICES
Basic:
Full System Inspection
Box and Track Cleaning
Clutch Adjustment and Hardware Tightening
Scheduling Based on Seasonal Demand
30-Day Warranty
Does NOT Include Parts, Cover Cleaning/UV Application, or Non-Working Cover Service
Deluxe:
Includes Basic Plan
Replacement of Worn Ropes, Pulleys and Guide Feeds
Scheduling Within 7-10 Business Days
60-Day Warranty
RECURRING SERVICES
Deluxe+:
Includes Deluxe Plan
20% Discount on Additional Parts Needed
Non-Working Cover Response Within 3 Business Days
Scheduling Within 7-10 Business Days
90-Day Warranty
Plan Conveniently Auto-Renews Annually
Premier:
Includes Deluxe+ Plan
Fabric Cleaning and UV Protectant Application
Discount on Replacement Fabrics
Priority Scheduling
Extended Warranty
Plan Conveniently Auto-Renews Annually
-
Our experienced service team is prepared to respond to urgent cover system issues including:
Cover not opening and/or closing properly
Cover will not open or close
Motor making unusual noises
Cover fabric with a hole or tear that is less than 4”
Includes 1 hour of service

